Product care
We use only high-quality materials. Follow our care guidelines to keep them at their best.
We suggest treating all handmade glass with care to keep it free from knocks, chips and scratches and recommend the following:
- Handwash in warm, soapy water and dry with a soft cloth
- Avoid abrasive detergents or materials when cleaning and drying the glass
- Hand-painted products should be washed and dried with particular care
- Soda glass is not heat proof so please do not heat it to excessive temperatures or heat or cool too quickly
- Do not microwave
Glass identified as dishwasher safe is subject to testing for up to 25 washes under the following conditions:
- Dishwasher run on a cool cycle
- Use of a mild detergent
Glasses should be positioned securely away from any other heavy items and placed in the most stable part of the dishwasher, which is typically the top shelf. Avoid placing glasses over the prongs of the dishwasher and ensure they are placed at least a finger-width apart to avoid knocking during the cycle.
We recommend the following care for our porcelain:
- Much of our porcelain is microwave and dishwasher safe and is back-stamped accordingly
- Plain white porcelain is dishwasher safe
- Plain white porcelain may be warmed in the oven but is not oven-proof
- Items that are not marked dishwasher safe should be hand washed
- Do not put any items with a metallic décor in the microwave
We recommend the following care for our wood:
- Clean with a soft cloth or damp cloth
- Do not leave immersed in water
- Do not use in a dishwasher
- Allow to dry naturally without heat
- Clean with a soft cloth or damp cloth
- Do not leave immersed in water
- Do not use in a dishwasher
- Allow to dry naturally without heat
- Clean with a soft cloth or damp cloth
- Do not leave immersed in water
- Do not use in a dishwasher
- Allow to dry naturally without heat